Terms & Conditions
We do not sell, rent or otherwise distribute any of our customers information. Any information collected is for the sole purpose of conducting business with our customer base. We respect your privacy. Thank you.
All products that carry a manufacturers warranty will be extended to the customer as per the terms and conditions of the manufacturer. All products are guaranteed to be in working order at the time of shipment. Damages should be reported within 7 business days of receiving the package for return authorization and replacement. Damaged products will be replaced with a like item.
Returns are accepted upon prior approval from The Magic Emporium. Please inspect your package and your items upon receipt. Defective products will be replaced at no cost to the customer upon the return of the damaged or defective product. The customer is responsible for the return of the item and all shipping costs associated with the return. The Magic Emporium will be responsible for the shipping costs of the replacement products.
Returns for unopened items must be requested within 7 business days after receiving the item. The return is subject to a 15% restocking fee and return shipping costs are the responsibility of the customer. Magic products that are opened are not eligible for return. Cancelled orders will be issued a merchandise credit once the product is returned and in new, sellable condition. Shipping costs will not be refunded for orders cancelled by customers. If the shipment is not refused at time of delivery the return shipping costs are the responsibility of the purchaser.
Fire/Elements of Danger Effects
We will not knowingly sell any products that are fire related or elements of danger tricks to anyone under the age of 18. If you are a minor and you wish to purchase these products you will need to ask your parents or guardians to make such purchases.
All products sold by The Magic Emporium are sold for the sole purpose of entertainment. We are not liable for the misuse or any of these products.
The Magic Emporium reserves the right to make exceptions to these policies at its sole discretion in attempting to provide excellent customer service. Thank you.